FAQ's

Q: What are Color Shipping Labels?

A: UPS WorldShip (UPS WorldShip 2013 or higher) allows for images to be printed on shipping labels, you can also print images in color if you have the correct printer and printer stock. Printing “Color” requires an Epson TM-C3400A or an Epson ColorWorks C3500 printer and UPS approved 4” x 8” inkjet labels. Regular UPS supplied 4” x 8” direct thermal labels will not be able to print color and will not work in the Epson printer.

Q: Is this available direct from UPS?

A: No, we are an approved vendor that provides supplies to customers of UPS.

Q: What type of printer is required to do this?

A: The Epson TM-C3400A or the Epson ColorWorks C3500 printer is required to print color on your UPS shipping labels. These printers are available for sale on our website.

Q: Can I use this with FedEx or the USPS?

A: Currently, this function is only available within UPS WorldShip. Other carriers have not made this available.

Q: How do I setup WorldShip to print a color image?

A: Setup the printer and label stock

A: Get your image ready WorldShip Color Image Prep Guide or go to www.brandedlabel.com

A: Configure UPS WorldShip to print the image on the label WorldShip Color Shipment Label Header Guide or WorldShip Color Graphical Image Guide

Q: How much does it cost?

A:: The Epson TM-C3400A or the Epson ColorWorks C3500 Color Label Printer can be purchased through www.ctpshop.com. Some customers may qualify for a free Epson TM-C3400A printer through UPS’s customer technology program (CTP). Please check with your local UPS sales representative or complete this online form.

Q: Where can I find additional Printer information and the benefits of color shipping labels?

A: Color Benefits

Q: Where can I get support for the printer?

A: TM-C3400A Driver (TM-C3400EasySetup) Advanced Printer Features (video) Creating Media Layouts (video) Media Position Detection (video)